DUBAI AIRPORTS
Still the world’s best smart gate
Opportunity
DXB is the world’s busiest airport and a centre point for every culture on earth. Dubai Airports needed a smart gate experience brought clarity to all of us. Plus, and it had to be really fast.

What we did
Future Experience Prediction
Digital Touchpoints
UI Design
Production Oversight
Impact
With approaching 15 million passengers using the gates each year (equating to 25% of all passengers choosing smart gate) the results of the DXB Smart Gates have been phenomenal, they now feature at all 3 DXB terminals with further expansion planned.
Credits
Project Lead | Service Design Agency |
---|---|
Art Director | Gareth Davies *Contracted |
Animation | Jetpack Graphics |
Released | 2018 |